| Automotive FAQ's |
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| Q. |
Who should I contact concerning after-sales service? |
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| A. |
Please contact the car dealer where you purchased your vehicle in your region/country. |
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| Q. |
I found your product/system installed in my vehicle and would like to repair or modify it. Could you sell/send me repair parts and/or necessary technical information? |
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| A. |
Please contact the car dealer where you purchased your vehicle in your region/country. |
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| Q. |
In my imported vehicle, I found your product/system installed, and it is not functioning correctly (e.g. a navigation system which shows Japanese maps). Could you modify it so that I can use it in my country? |
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| A. |
Assuming your vehicle is a parallel (personal) import, the system works only in the designated region/country of the vehicle. We regret any inconvenience. |
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| Q. |
I have a Mitsubishi Electric navigation (radio) system which is for the Japanese aftermarket. Could you modify it so that I can use it in my country? |
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| A. |
Such products are for the Japanese market only. We regret any inconvenience. |
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| Q. |
Could you give me technical information on certain of your products so that I can divert them for other use? |
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| A. |
Besides the instruction manual, any technical operations including diversion, repair, testing, and modification must be done by authorized (trained) technical staff. From the viewpoint of quality and safety, you are requested to refrain from diverting personally. |
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| For automobile manufacturers: |
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| Q. |
I would like to buy Mitsubishi Electric Automotive equipment. |
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| A. |
Please contact our sales company in your region/country. |
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| Q. |
I would like to know more about your products. Could you send me a catalogue? |
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| A. |
Please contact our sales company in your region/country. |
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| Q. |
Could you give me a quote on the prices of products? |
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| A. |
Please contact our sales company in your region/country. |
