CSR – Identification and Review Process

In fiscal 2016, the Mitsubishi Electric Group identified CSR materialities and initiatives in response to today’s social trends and business environment, as also specified in the fourth edition of the GRI Guidelines (G4 Guidelines).

While continuing to incorporate opinions from inside and outside the company, these initiatives will be further strengthened through ongoing improvement activities based on the PDCA cycle, to expand the scope of information disclosure.

In fiscal 2017, an internal review of the materialities was undertaken by the CSR Expert Committee and CSR Business Promotion Committee, in view of subjective evaluations from outside the company, including stakeholder questionnaires (815 respondents), interviews with learned individuals, and dialogues between learned individuals and management.

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Process of Identifying and Reviewing the Materialities

Step 1 Awareness of social issues

Extraction of candidate materialities from guidelines, etc.

Candidate CSR materialities (29 issues) were identified based on the core issues of ISO26000*1, the 46 priority aspects laid out in the fourth edition of the GRI Guidelines*2, and the 169 items of the Sustainable Development Goals (SDGs)*3.

*1
Guidelines concerning social responsibility issued by the International Organization for Standardization (ISO)
*2
The fourth edition of the international guidelines for sustainability called Sustainability Reporting Guidelines (GRI Guidelines) issued by the international NGO, Global Reporting Initiative (GRI)
*3
Sustainable development goals adopted by the UN General Assembly, composed of 17 goals and 169 targets, including issues to be addressed not only by developing countries, but by developed countries as well

Extraction of candidate materialities from guidelines, etc.

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Step 2 Assessment of internal and external views and identification of materialities

Questionnaire for stakeholders

Questionnaire for stakeholders

Internal working groups

Internal working groups

Interviews with learned individuals

Interviews with learned individuals

Dialogues with learned individuals

Dialogues with learned individuals

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Step 3 Establishment of materialities

Decision-making by the CSR Committee

The issues thus extracted and identified through the above-described process and specific initiatives and key performance indicators (KPIs) were confirmed by an internal working group and adopted as the Mitsubishi Electric Group's CSR materialities by the CSR Committee.

Decision-making by the CSR Committee

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Step 4 Review of the materialities

The materialities were then reviewed in consideration of opinions from both inside and outside the company regarding the CSR materialities, initiatives, and key performance indicators (KPIs).

Questionnaire for stakeholders (e.g.: In-house questionnaire on the CSR Report, conducted in and outside of Japan)

Interviews with learned individuals

Interviews with learned individuals

Dialogues with learned individuals

Dialogues with learned individuals

CSR Committee, CSR Expert Committee, CSR Business Promotion Committee

In fiscal 2017, particular efforts were made to strengthen cooperation with the operations departments and examine key performance indicators (KPIs) for contributing to society through the provision of products and services. The committees will continue to strengthen their initiatives through continuous reviews and ongoing improvement activities based on the PDCA cycle, in response to changes in the external and business environments.

[Social demands that were particularly taken into consideration in fiscal 2017]

  • Sustainable Development Goals (SDGs)
  • Global trends in human rights
  • Initiatives of the Group as a global company

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