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CSR – Management of the CSR Materialities

In fiscal 2016, the Mitsubishi Electric Group identified the CSR materialities, initiatives to fulfill the materialities, and key performance indicators (KPI). In fiscal 2017, it announced its performance in regard to those initiatives and carried out a review of each initiative and KPI.

By upholding the Corporate Mission and Seven Guiding Principles as its basic CSR policy, the Group will continue to pursue its initiatives for addressing the four materialities in cooperation with business partners along the supply chain, with the aim of becoming a global leading green company that contributes to a diverse society.

Realize a sustainable society

FY2017 initiatives and results

Initiatives Key performance indicators (KPI) (quantitative targets are shown in brackets) Results Scope Evaluation
Realization of Environmental Vision 2021*1 Contributing to realizing a low-carbon society Reduce CO2 emissions from production (less than 1.37 million tons by FY2018) 1.28 million tons (FY2016) → 1.34 million tons (FY2017) All Mitsubishi Electric Group companies (Japan, overseas)
Reduce CO2 emissions from product usage (35% reduction compared to FY2001 by FY2018) 34% reduction (FY2016) → 35% reduction (FY2017) All Mitsubishi Electric Group companies (Japan, overseas)
Contributing to creating a recycling society Reduce resource inputs (40% reduction compared to FY2001 by FY2018) 39% reduction (FY2016) → 38% reduction (FY2017) All Mitsubishi Electric Group companies (Japan, overseas)
Improve the final disposal rate of waste materials
(Mitsubishi Electric and domestic affiliates to maintain a rate of less than 0.1%, and overseas affiliates to halve the rate to less than 0.5% by FY2018)
Less than 0.1% by Mitsubishi Electric and domestic affiliates, 0.67% by overseas affiliates (FY2016) → Less than 0.1% by Mitsubishi Electric and domestic affiliates, 0.69% by overseas affiliates (FY2017) All Mitsubishi Electric Group companies (Japan, overseas)
Maintain a plastic recycling rate of 70% or higher for home appliances (maintain rate of 70%) Maintained a rate of 70% Home appliances
Contributing to realizing a symbiotic society Increase the numbers of participants in environmental activities (cumulative total of more than 30,000 participants by FY2018) 28,000 participants (FY2016) → 32,600 participants (FY2017) All Mitsubishi Electric Group companies (Japan, overseas)
Expansion of local species protection activities to offices in Japan (all offices in Japan by FY2018) 7 offices (FY2016)
→ 17 offices (FY2017)
Mitsubishi Electric
Strengthening the environmental management foundation Maintain a 100% attendance in environmental e-learning programs (maintain rate of 100%) Maintained a rate of 100% Mitsubishi Electric
Contribution through products and services Expand the range of products and services that contribute to realizing a sustainable society Contributed to mitigating and adapting to climate change by optimizing energy use through products and services*2 All Mitsubishi Electric Group companies (Japan, overseas)
Contributed to sustainable production and consumption through products and services*3
Expand the reduction of CO2 during product usage (92 million tons by FY2018)*1 69 million tons (FY2016) → 70 million tons (FY2017) All Mitsubishi Electric Group companies (Japan, overseas) ×
*1
Targets of the 8th environmental plan (fiscal 2016–2018)
*2
Example: 30% energy conservation by introducing e-F@ctory to model plants; using regenerative power by installing an auxiliary power supply in station buildings; release of power semiconductor modules for low power consumption; release of escalators that realize 35% energy savings compared to conventional products; 30% greater energy efficiency in optical communications equipment; storage battery control systems and smart meter systems that contribute to efficient energy use, etc.
*3
Example: Promotion of home electronics recycling; promotion of escalator and elevator renovation via a new service that allows them to be used even during construction; promotion of paperless operations based on electronic document systems, etc.
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FY2018 targets

Initiatives Key performance indicators (KPI) (quantitative targets are shown in brackets) Scope
Realization of Environmental Vision 2021*1 Contributing to realizing a low-carbon society Reduce CO2 emissions from production (less than 1.37 million tons by FY2018) All Mitsubishi Electric Group companies (Japan, overseas)
Reduce CO2 emissions from product usage (35% reduction compared to FY2001 by FY2018) All Mitsubishi Electric Group companies (Japan, overseas)
Contributing to creating a recycling society Reduce resource inputs (40% reduction compared to FY2001 by FY2018) All Mitsubishi Electric Group companies (Japan, overseas)
Improve the final disposal rate of waste materials
(Mitsubishi Electric and domestic affiliates to maintain a rate of less than 0.1%, and overseas affiliates to halve the rate to less than 0.5% by FY2018)
All Mitsubishi Electric Group companies (Japan, overseas)
Maintain a plastic recycling rate of 70% or higher for home appliances (maintain rate of 70%) Home appliances (Japan)
Contributing to realizing a symbiotic society Increase the number of participants in outdoor classrooms and satoyama preservation activities (cumulative total of more than 30,000 participants by FY2018) All Mitsubishi Electric Group companies (Japan, overseas)
Expand local species protection activities to offices in Japan (implementation of activities in a cumulative total of 24 offices by FY2018) Mitsubishi Electric
Strengthening the environmental management foundation Maintain a 100% attendance in environmental e-learning programs (maintain rate of 100%) Mitsubishi Electric
Contribution through products and services Provide products and services that contribute to the mitigation and adaptation to climate change, optimization of energy use, and sustainable production and consumption All Mitsubishi Electric Group companies (Japan, overseas)
Maintain the reduction of CO2 during product usage (92 million tons by FY2018)*1 All Mitsubishi Electric Group companies (Japan, overseas)
*1
Targets of the 8th environmental plan (fiscal 2016–2018)
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Provide safety, security, and comfort

FY2017 initiatives and results

Initiatives Key performance indicators (KPI) (quantitative targets are shown in brackets) Results Scope Evaluation
Product development that places top priority on customer safety Ensure safety through risk assessment Maintained a 100% rate of implementation of risk assessments of home electronics All Mitsubishi Electric Group companies (Japan, overseas)
Provision of products and services that reflect customers' needs Develop key persons who are capable of incorporating customers' needs into quality (development of 100% of relevant persons in all departments by FY2021) Development of 75% of relevant persons (FY2016) → Development of 88% of relevant persons (FY2017) Mitsubishi Electric Group companies (Japan)
Promote initiatives that aim to increase customer satisfaction Promoted initiatives across the entire Group. Achieved a 83% rate of response to inquiries concerning home electronic products directed to the Customer Service Center in Japan All Mitsubishi Electric Group companies (Japan, overseas)
Continuous implementation of education on quality principles that place top priority on customers Expand e-learning programs on quality Achieved a 100% rate of participation in e-learning programs by Mitsubishi Electric employees and employees of domestic affiliates. Expanded the participation of e-learning programs from 12 to 27 overseas affiliates All Mitsubishi Electric Group companies (Japan, overseas)
Contribution through products and services Expand the range of products and services that contribute to providing safety, security, and comfort Contributed to creating safe and secure communities through products and services*1 All Mitsubishi Electric Group companies (Japan, overseas)
Contributed to improving health and welfare through products and services*2
*1
Example: Tsunami monitoring radar; monitoring of weather conditions and possible disasters by satellite; provision of countermeasures to cyberattacks; development of safe driving assistance systems, etc.
*2
Example: Particle therapy systems that contribute to cancer treatment; provision of superconducting magnets for MRI; contribution to preventing the administration of incorrect medicine based on an insurance pharmacy system, etc.
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FY2018 targets

Initiatives Key performance indicators (KPI) (quantitative targets are shown in brackets) Scope
Product development that places top priority on customer safety Ensure safety through risk assessment (maintain 100% implementation of risk assessments of home electronic products) All Mitsubishi Electric Group companies (Japan, overseas)
Provision of products and services that reflect customers' needs Develop key persons who are capable of incorporating customers' needs into quality (development of 100% of relevant persons in all departments by FY2021) Mitsubishi Electric Group companies (Japan)
Make Group-wide efforts to investigate the cause of serious malfunctions that have occurred in the past, and implement countermeasures All Mitsubishi Electric Group companies (Japan, overseas)
Continuous implementation of education on quality principles that place top priority on customers Maintain 100% rate of participation in quality e-learning programs (maintain rate of 100%) All Mitsubishi Electric Group companies (Japan, overseas)
Contribution through products and services Provide products and services that contribute to creating safe and secure communities and improving health and welfare All Mitsubishi Electric Group companies (Japan, overseas)
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Respect human rights and promote the active participation of diverse human resources

FY2017 initiatives and results

Initiatives Key performance indicators (KPI) (quantitative targets are shown in brackets) Results Scope Evaluation
Prohibition of discriminatory treatment, and human respect Provide lectures on human rights awareness and harassment prevention in training programs for new employees and those for newly appointed managers Provided lectures on human rights awareness and harassment prevention to all participants attending training programs for new employees and newly appointed managers Mitsubishi Electric
Realization of workplace environments conducive to work-life balance Slim down operations through a reform of working styles, and cultivate an awareness of results and efficiency. In addition to promoting specific activities in each office, promoted the accelerated reduction of total working hours and proper management of working hours by establishing a working hour optimization committee Mitsubishi Electric
Promotion of diversity through the employment and utilization of diverse human resources Employ people with disabilities beyond the statutory employment rate (higher than 2.0%) 2.02% (as of March 15, 2017) Mitsubishi Electric
Increase the ratio of women among new recruits in technical positions (future target of 20%) 9% recruitment record (FY2017) → 13% recruitment plan (FY2018) → 11% recruitment record (FY2018) → 14% recruitment plan (FY2019) Mitsubishi Electric
Systematically dispatch employees to overseas OJT programs and language programs (more than 180 employees/year) Dispatched 100 employees to overseas OJT programs, 98 employees to overseas language programs Mitsubishi Electric

Promotion of occupational health and mental and physical health Promote safety and health education, and maintain a rate of lost worktime injuries that falls below the industrial average (below 0.4)
*Number of accidents causing lost worktime per 1 million hours
0.06 (as of March 15, 2017) Mitsubishi Electric
Improve lifestyle habits and realize a health-conscious company by implementing Mitsubishi Electric Group Health Plan 21 (MHP21) activities (rate of 73.0% or higher of employees maintaining proper body weight; rate of 39.0% or higher of employees who exercise regularly; rate of 20.0% or lower of employees who smoke; rate of 25.0% or higher of employees who perform dental care at least three times a day) Rate of employees maintaining proper body weight: 70.4%; rate of employees who exercise regularly: 24.1%; rate of employees who smoke: 24.7%; rate of employees who perform dental care at least three times a day: 22.5% Mitsubishi Electric Group companies (Japan)
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FY2018 targets

Initiatives Key performance indicators (KPI) (quantitative targets are shown in brackets) Scope
Prohibition of discriminatory treatment, and human respect Ensure proper response to international norms related to human rights and dissemination among employees All Mitsubishi Electric Group companies (Japan, overseas)
Provide lectures on human rights awareness and harassment prevention in training programs for new employees and those for newly appointed managers Mitsubishi Electric
Realization of workplace environments conducive to work-life balance Slim down operations through a reform of working styles, and cultivate an awareness of results and efficiency. All Mitsubishi Electric Group companies (Japan, overseas)
Promotion of diversity through the employment and utilization of diverse human resources Promote diversity by employing and utilizing diverse human resources in response to regional and operational circumstances All Mitsubishi Electric Group companies (Japan, overseas)
Employ people with disabilities beyond the statutory employment rate (higher than 2.0%) Mitsubishi Electric Group companies (Japan)
Increase the ratio of women among new recruits in technical positions (future target of 20%) Mitsubishi Electric
Systematically dispatch employees to overseas OJT programs and language programs (more than 180 employees/year) Mitsubishi Electric
Promotion of occupational health and mental and physical health Promote safety management and health enhancement activities All Mitsubishi Electric Group companies (Japan, overseas)
Promote safety and health education, and maintain a rate of lost worktime injuries that falls below the industrial average (below 0.51)
*Number of accidents causing lost worktime per 1 million hours
Mitsubishi Electric
Improve lifestyle habits and realize a health-conscious company by implementing Mitsubishi Electric Group Health Plan 21 (MHP21) Stage III activities (rate of 73.0% or higher of employees maintaining proper body weight; rate of 39.0% or higher of employees who exercise regularly; rate of 20.0% or lower of employees who smoke; rate of 25.0% or higher of employees who perform dental care at least three times a day; rate of 85% or higher of employees who get enough rest by sleeping properly) Mitsubishi Electric Group companies (Japan)
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Strengthen corporate governance and compliance on a continuous basis

FY2017 initiatives and results

Initiatives Key performance indicators (KPI) (quantitative targets are shown in brackets) Results Scope Evaluation
Active dialogue with stakeholders Hold a dialogue on CSR with stakeholders more than once a year (more than once/year) Held interviews with experts regarding CSR issues five times; held a dialogue between experts and management officers on CSR issues All Mitsubishi Electric Group companies (Japan, overseas)
Hold dialogues with stakeholders through the general meeting of shareholders, management strategy presentation meetings, business strategy presentation meetings, and IR activities in Japan and overseas Held a general meeting of shareholders All Mitsubishi Electric Group companies (Japan, overseas)
Held management strategy presentation meetings, financial results presentation meetings, and business strategy presentation meetings for institutional investors and analysts, and invited them to Mitsubishi Electric Advanced Solutions 2016
Corporate management with a sound oversight function Provide proper information to directors at the proper time, conduct a review of the board of directors, and analyze and evaluate the review Provided information that directors require for the supervision of management, in a timely and proper manner, and created new forums for providing data and exchanging views with outside directors to ensure greater provision of proper and timely information to directors Mitsubishi Electric
Conducted a review of the board of directors, with the result that the operations of the board of directors and the delegation of authority from the board to executive officers were deemed essentially valid
Provide orientation training and other compliance education and training to directors and executive officers as appropriate at the proper time Provided prior training about the roles, responsibilities and dealings of directors and executive officers to new appointees Mitsubishi Electric
Provided compliance education to directors and executive officers after their appointment, and distributed the latest training materials

Compliance training on a continuous basis Maintain a 100% attendance in e-learning programs on compliance (maintain rate of 100%) Maintained a 100% attendance rate Mitsubishi Electric
Fair competition (prevention of antimonopoly violations) Enhance measures for compliance with antimonopoly laws and competition laws Launched practical training programs based on case studies pertaining to each business All Mitsubishi Electric Group companies (Japan, overseas)
Corruption prevention (prevention of bribery) Enhance corruption prevention measures Developed regulations and guidelines that specifically aim to prevent bribery (scheduled to be distributed within the Group within the next fiscal year or later) All Mitsubishi Electric Group companies (Japan, overseas)
CSR procurement (environment, quality, human rights, compliance, etc.) Promote CSR procurement and provide improvement instructions to parts of the supply chain that pose a risk Promoted CSR procurement in approximately 1,000 companies. Provided improvement instructions to some 70 companies that were deemed to require improvement (implementation of initiatives also to Group companies) Mitsubishi Electric Supply chain
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FY2018 targets

Initiatives Key performance indicators (KPI) (quantitative targets are shown in brackets) Scope
Active dialogue with stakeholders Hold a dialogue on CSR with stakeholders more than once a year (more than once/year) All Mitsubishi Electric Group companies (Japan, overseas)
Hold dialogues with stakeholders through the general meeting of shareholders, management strategy presentation meetings, business strategy presentation meetings, and IR activities in Japan and overseas All Mitsubishi Electric Group companies (Japan, overseas)
Corporate management with a sound oversight function Provide proper information to directors at the proper time, conduct a review of the board of directors, and analyze and evaluate the review Mitsubishi Electric
Provide orientation training and other compliance education and training to directors and executive officers as appropriate at the proper time Mitsubishi Electric
Establish internal regulations and frameworks needed to ensure proper operations of the Mitsubishi Electric Group, conduct an internal audit of their operational status, and regularly report the results of the audit to the audit committee via the executive officer in charge of audits All Mitsubishi Electric Group companies (Japan, overseas)
Compliance training on a continuous basis Maintain a 100% attendance in e-learning programs on compliance (maintain rate of 100%) Mitsubishi Electric
Fair competition (prevention of antimonopoly violations) Enhance measures for compliance with antimonopoly laws and competition laws All Mitsubishi Electric Group companies (Japan, overseas)
Corruption prevention (prevention of bribery) Enhance corruption prevention measures All Mitsubishi Electric Group companies (Japan, overseas)
CSR procurement (environment, quality, human rights, compliance, etc.) Promote CSR procurement and continue providing instructions to improve businesses along the supply chain that pose a risk (assess the number of suppliers to whom instructions were provided) Mitsubishi Electric and the supply chain of the Mitsubishi Electric Group (relevant affiliates in Japan and overseas)
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