Communication with stakeholders

Interviews with Experts

The Mitsubishi Electric Group held interviews with experts with extensive knowledge who play an active role in their respective fields to hear their opinions on the Group’s CSR initiatives in light of the latest CSR trends. The interviews, which sought opinions about the "Mitsubishi Electric Group CSR Report 2018," mainly targeted the Mitsubishi Electric Group’s CSR materiality and the experts’ expectations of the Group regarding the Sustainable Development Goals (SDGs), ESG (environment, social and governance) investment, and other such trends in Japan and overseas.
In addition, comments from various people including students, the media, and CSR experts, were utilized in the process of forming the Mitsubishi Electric Group’s environmental vision. This page reports some of those comments.

Opinions about the "Mitsubishi Electric Group CSR Report 2018"

photo: Wong Lai Yong

Wong Lai Yong
Founder & Chief
First Penguin

Field of specialization: CSR in Asia, community engagement, empowerment and provision of educational programs to youth and women (based in Malaysia)

Opinions offered:

  • It is very impressive that the provision of products and services that contribute to solving global social issues is firmly incorporated into the Mitsubishi Electric Group’s CSR activities.
  • The Group should be given credit for providing CSR training to local staff in the Asia region. Continued follow-up to spread the importance of CSR to overseas affiliates is needed.
  • The Mitsubishi Electric Group advanced significantly by undertaking due diligence related to human rights including identifying and evaluating impact on human rights in all its offices in fiscal 2020.
  • The Mitsubishi Electric Group should be given credit for setting its anti-bribe policy and educating 22,000 or more employees. I hope that such education will spread to all employees throughout the Group in the future.
  • The Group should pay more attention to human rights issues across its supply chains. The focus of attention is on the wages and working conditions of the employees (immigrant workers in particular) of suppliers.
  • I hope the number of women in managerial posts will be increased along with improving the male-female ratio of engineer recruits.
photo: David Simpson

David Simpson
Director and Consultant
InterPraxis Consulting

Field of specialization: International expert in sustainability who has led the development of the AA1000 stakeholder engagement standard and served as an expert member on the development of ISO 26000 and ISO 37001.

Opinions offered:

  • The report demonstrates good transparency, but it is too long and needs to better connect the company’s overall business strategy to its sustainability objectives – demonstrating that sustainability is more than just an "add-on" at MEG and that embedding social and environmental stewardship into its business model and supply chain also makes good business sense.
  • The materiality process needs to be strengthened to establish greater focus on Mitsubishi Electric Groups’ sustainability priorities and omit report details that are largely irrelevant to most stakeholders.
  • The report should better present the specific sustainability risks for the Mitsubishi Electric Group and demonstrate how the Group’s CSR activities are attempting to address and mitigate these risks.
  • The report could benefit through an external assurance process based on an approach which would test the robustness of the materiality process as well as some of the underlying data.
  • It is somewhat surprising that while MEG tracks issues such as if employees are getting enough rest at home, it does not publish statistics on overtime work or employee satisfaction which arguably may be more important to stakeholders.

Comments on the Process of Forming an Environmental Vision

photo: Mariko Kawaguchi

Mariko Kawaguchi
Senior Principal Research Division,
Daiwa Institute of Research Ltd., Co-CEO,
Japan Sustainable Investment Forum (JSIF)

Field of specialization: CSR as a whole, ESG Investment, and Ethical Consumption

Opinions offered:

  • To create innovation, it is important to develop human resources who can recognize a wide spectrum of social issues while being specialists in particular areas.
  • If Mitsubishi Electric has a culture of contributing to solving a range of social issues while being a general electrical machinery company, this is a significant advantage. It should be publicized clearly.
  • Although setting numerical targets for 2050 is difficult, I hope the Group’s seriousness in making efforts will be displayed as concretely as possible.
  • Active collaboration with various stakeholders is necessary when SDG issues cannot be solved singlehandedly.

Opinions offered by students

  • In environmental initiatives, "visualization" is important. Even people with low environmental awareness will come to want to address environmental issues once they realize that such issues have something to do with themselves.
  • A global vision that people all around the world, not only in Japan, can understand is needed.

Opinions offered by the media

  • The "Heart" can be a positive attribute of an environmental vision. Concrete explanations that express the spirit of the executives with "heart" are required.
  • Actually showing an aspirational attitude that resonates with people is important.
  • An environmental vision should set high goals. Achieving high goals is not easy, but your company’s spirit should be displayed.

Opinions offered by a CSR consultant

  • I want the Group to create scenarios that realize both convenience and affluence and an environment that does not exclude either.
  • The message of "leading toward the future with heart and technology" is important to convey the intension to younger generations.