Chuang:I have enjoyed creating things, such as model making and sculpting with clay, since I was a child, and went on to study electrical engineering at university. In one of the automatic control classes, we used Mitsubishi Electric’s programmable controllers, which made me realize how Mitsubishi Electric products were trusted by many and how popular they were across manufacturing sites. As I was interested in Japanese culture and Japanese-affiliated companies, I took part in recruitment exams. During my job hunting, I was attracted to a chance to take on a wide variety of challenges, including the development of human resources, communication with customers, as well as the development and manufacturing of products. That’s what made me decide to join Mitsubishi Electric.

Chuang: As Mitsubishi Electric is a Japanese company, a major hurdle in my work was to communicate accurately with Japanese supervisors and the company’s facilities in Japan. So, I took advantage of a two year on the job training opportunity in Osaka to learn Japanese and build relationships with colleagues at our Japanese factories and headquarters. Later, I also participated in an overseas dispatch program from Taiwan to Nagoya Works to further strengthen those relationships. As a result, the trust I built, together with improved language skills, enabled me to understand the true meaning of what they said. This was very helpful for me to carry out my duties efficiently. From this experience, I always place great importance on close communication, both within the company and with customers, to understand their true intentions.