SCADA software-ICONICS Suite™
Production management Equipment maintenance
Drive process improvements with actionable information - Case 04
Case04
Require prompt troubleshooting support when equipment fails
Solution
Upon equipment downtime, assign the field service worker closest to the target factory using built-in location services*1
- Detect facility and equipment errors and manage alarm information
- Provide push notifications to field service worker's mobile phones for quick response times and fast troubleshooting
*1 GENESIS64™ provides a monitoring of field service workers and maintenance personnel function. However, Mitsubishi Electric does not provide maintenance service utilizing this function.