Solutions
FA Remote
Remote Services
Case.11 Propose remote services to users for machine tools
- Remote Services
Issues
Propose remote services to users for machine tools
Solution
(1) Through the iQ Care Remote4U platform, added a remote service function to machines equipped with Mitsubishi Electric’s computerized numerical controllers (CNC).
(2) Through a cloud server provided by Mitsubishi Electric, enabled remote access from the machine manufacturer’s call center or our service center.
- * Please contact your nearest Mitsubishi Electric overseas office regarding which regions offer this service.
Benefits
- Able to monitor operating information for machines equipped with Mitsubishi Electric CNC in real-time.
- Remote diagnosis of CNCs on users’ machines improves maintainability and reduces machine downtime.
