Information Security Policy

The Mitsubishi Electric Group regards the information entrusted to us by customers, confidential corporate information and personal information we possess, as well as our information systems and control systems, as critical information assets that form the foundation of our business operations.
While adapting to technological innovation and the advancement of digitalization, the Mitsubishi Electric Group will appropriately manage and protect these information assets, provide safe and reliable products and services to customers both in Japan and overseas, and contribute to the creation of a a secure digital environment for the entire society.
To achieve this initiative, we will work together as a group to promote information security based on the policies outlined below.

1.Establishing an Information Security Framework

The Mitsubishi Electric Group, under the leadership of senior management, establishes a global information security management system to minimize damage related to information security and ensure a prompt response.

2.Compliance with Laws and Regulations

The Mitsubishi Electric Group complies with all applicable laws, regulations, and contractual obligations, and handles personal information appropriately in accordance with our “Privacy Policy”.

3.Appropriate Management of Information Assets

The Mitsubishi Electric Group appropriately manages information assets related to our business activities, including information entrusted to us by our customers.

4.Promotion of Information Security Management

The Mitsubishi Electric Group establishes a global information security management system and strives to proactively and continuously maintain and improve information security through the PDCA (Plan, Do, Check, Act) cycle. In the event of an emergency, we will respond promptly and appropriately using the OODA (Observe, Orient, Decide, Act) loop.

5.Stable Provision of Safe and Reliable Products and Services

The Mitsubishi Electric Group strives to provide safe, secure, and stable products and services by implementing information security measures at every stage, from development and manufacturing to sales and maintenance, and by enhancing the reliability of the entire supply chain.
Product Safety-Related Principles

6.Conducting Training for All Employees

Based on the understanding that raising individual employees’ awareness of information security is the foundation of effective management, the Mitsubishi Electric Group will continuously implement awareness-raising and educational initiatives for all executives and employees.