Sustainability Management

Basic Policy and Promotional System for Sustainability

Basic Policy on Sustainability

The management policy of Mitsubishi Electric Group states, “We will return to our fundamental principle of ‘addressing social challenges through our businesses’ and position the realization of sustainability as the cornerstone of our management.” We will pursue initiatives for achieving a sustainable society to incorporate the expectations, requests, and opinions from society into activities, and to minimize the negative impact on society and the environment.

Actions to Promote the Realization of Sustainability

To realize sustainability, we have set the following four points as actions to advance:

Value creation Creating and developing businesses that address social challenges by balancing business growth with the promotion of social sustainability
Foundation Enhancement Strengthening our business foundation, including management related to the environment, society, and governance, to support the sustainable growth of the Mitsubishi Electric Group
Risk management Anticipating risks arising from long-term social and environmental changes, and mitigating or minimizing the impact on corporate management
Disclosure of initiatives and dialogue engagement Communicating with society, customers, shareholders, employees, and other stakeholders through highly transparent disclosure of information in a way that reflects society’s expectations, requests, and opinions in our corporate management

Promotional System for Sustainability

The policies and planning for the sustainability activities of the Mitsubishi Electric Group are determined through the Sustainability Committee, which is commissioned by the Executive Officers’ Meeting of Mitsubishi Electric. The Sustainability Committee is chaired by the Executive Officer in charge of sustainability, and is composed of the chief officers in charge of specific functions in the corporate divisions, as well as the Executive Officers in charge of the business divisions.

The discussions of the Sustainability Committee are reported to the Executive Officers’ Meeting and the Board of Directors. The Board of Directors treats the status of the various sustainability initiatives as one of the Group’s “key agenda items.” For the period from July 2024 to June 2025, the key focus areas have been determined to be a company-wide business strategy, sustainability management, HR strategy, technology development strategy, and information system strategy, etc. The Board holds full discussions, considering risk management and profit-generating opportunities, while also supervising the status of initiatives by Executive Officers. The promotion of sustainability initiatives is reflected in the incentive compensation of Executive Officers.

Sustainability issues that involve multiple divisions are addressed via subcommittees and projects established under the Sustainability Committee. Specific initiative areas such as ethics and compliance, quality assurance and improvement, environmental protection activities, social contribution activities, and communication with stakeholders are carried out under the responsibility of the relevant divisions.

The policies and plans established by the Sustainability Committee and the specific initiatives promoted by subcommittees and projects are shared with all the internal divisions and associated companies in and outside Japan, and the entire Group works together to solve issues.

Name of the Meeting body Objectives, main discussion areas, etc.
Sustainability Committee Discussing and determining policies and plans regarding sustainability initiatives in the Mitsubishi Electric Group, and sharing information (meets quarterly)
Carbon Neutrality Subcommittee Promoting the Mitsubishi Electric Group’s carbon neutrality initiatives
Human Rights Subcommittee Improving human rights initiatives in the Mitsubishi Electric Group and quickly addressing issues
Legal Disclosure Project Promoting activities to comply with global requirements for legal disclosure relating to sustainability
Sustainability promotion framework Sustainability promotion framework

Initiatives Related to the Value Chain

The Mitsubishi Electric Group promotes sustainability initiatives across its entire value chain with a focus on materiality.

Communication with Stakeholders

Basic Policy on Stakeholder Engagement

Stakeholders of the Mitsubishi Electric Group

Stakeholders of the Mitsubishi Electric Group

The Mitsubishi Electric Group understands that requests and opinions from its stakeholders are extremely important to pursue initiatives for achieving a sustainable society.
As such, the Group embraces every opportunity to communicate with various stakeholders, it shares opinions and other information received from them among senior management and elsewhere within the Group through the Sustainability Committee, and incorporates these opinions and information within various initiatives.

Communication with Stakeholders

A strong relationship of trust with stakeholders is indispensable for conducting business activities. We provide various opportunities to help stakeholders understand the Mitsubishi Electric Group and ask for their expectations, requests, and opinions.

Major stakeholders Responsibilities and issues Major contact departments Major communication opportunities
Customers
Individual and corporate customers
  • Improvement of customer satisfaction
  • Product safety and quality
  • Customer response and support
  • Sales departments
  • Quality departments
Inquiry centers (for individuals and corporate clients), sales activities, websites, showrooms, events, exhibitions, customer questionnaires, media/commercials
Employees
Workers related to the Mitsubishi Electric Group in general
  • Ensure occupational health and safety
  • Respect for human rights
  • Human capital development
  • Personnel departments
  • Sustainability promotion departments
Hotlines (for compliance and human rights), intranets, in-house bulletins, training programs, meetings between management and employees, employee engagement surveys

Governments and industrial organizations
Governmental institutions, local governments and industrial organizations relevant to the business activities of the Mitsubishi Electric Group
  • Compliance with laws and regulations
  • Compliance with restrictions
  • Policy proposals
  • External affairs departments
Participation in advisory councils and committees, participation in the activities of industrial and economic organizations
NGOs and NPOs
NGOs, NPOs, citizen groups, etc. with relevance to the social and environmental aspects of Mitsubishi Electric Group
  • Grants and partnerships through contributions to regional communities
  • Dialogues on social and environmental issues
  • Sustainability promotion departments
Philanthropic activities (funds, overseas foundations, volunteer activities) and dialogues on social and environmental issues
Business partners
Suppliers of raw materials and components
  • Fair transactions
  • Sustainability promotion through the supply chain
  • Procurement
    departments
Information sessions on sustainability procurement, BCP seminars, meetings based on the results of fair selection and evaluation of business partners
Regional communities
Communities near Mitsubishi Electric offices
  • Contribution to social welfare; science and technology; global environmental conservation; and culture, art and sports
  • General affairs departments
  • Sustainability promotion departments
Contributions through core business, philanthropic activities (funds, overseas foundations, volunteer activities), factory tours, factory open house
Shareholders
Shareholders, investment institutions, investors, etc. directly or indirectly possessing Mitsubishi Electric Group shares
  • Increase in corporate value
  • Proper redistribution of profits
  • Information disclosure
  • Response to ESG investments
  • Investor and shareholder relations departments
Website: “Investors”
Financial results presentation meeting (4 times yearly), general meetings of shareholders (once a year), sustainability briefings (once a year), IR events/ individual meetings, websites (IR library), responses to interviews, shareholder communications
Academic institutions and research institutions
  • Cooperation in creating innovation
  • Joint studies
  • R&D departments
Industry-academia-government cooperation in research
Future generations
  • Provision of education opportunities
  • General affairs departments
  • Sustainability promotion departments
  • Overseas foundations
Inquiry centers, grants through philanthropic foundations, classroom support, factory tours, events

Internal dissemination measures

Target Description of Initiative
Executives

Sustainability lectures

Lecture presentations are held by experts regarding changes in social perspectives and the latest industrial trends concerning sustainability for Mitsubishi Electric executives and members of the Sustainability Committee.

Associated companies in Japan

Sharing of sustainability information in conferences of Mitsubishi Electric Group administrative managers

General managers of administrative departments of associated  companies in Japan gather at an annual conference to discuss compliance and other related matters, in which they share information on the Mitsubishi Electric Group’s company-wide sustainability policy and initiatives.

Associated companies overseas

Sustainability promotion activities in each region

Overseas associated companies of the Mitsubishi Electric Group also conduct region-specific activities, such as operating committees to promote sustainability.

Sustainability officers

Sustainability officer training

Mitsubishi Electric conducts training sessions for sustainability officers at each site and associated companies in Japan. These sessions cover the basic concepts of sustainability, societal demands, and the sustainability initiatives of the Mitsubishi Electric Group.

Group employees

Promoting understanding of sustainability through training and in-house newsletters

E-learning educational materials are distributed so that employees of Mitsubishi Electric and its associated companies in Japan and overseas can learn about sustainability. In addition, in-house newsletters distributed to the associated companies in Japan and overseas introduce sustainability initiatives both in Japanese and English.

New employees

Sustainability training

Sustainability training is provided to new Mitsubishi Electric employees to give them an opportunity to deepen their understanding of sustainability, which is positioned as the cornerstone of the company's management. They are also informed of the importance of ensuring ethical and legal compliance as well as addressing quality and environmental issues in their daily work.

Employee Engagement Survey on the Sustainability Training

Mitsubishi Electric strives to disseminate information to employees in a variety of formats, which includes confirming the level of understanding of individual employees using engagement surveys following e-learning and other training on sustainability, including the SDGs.

Implementing operations in accordance with management philosophy 74%

Examples of Stakeholder Engagement

●External Engagement

Expert Dialogue on Respecting Human Rights

Dialogue session with Asako Nagai, Managing Director at BSR

Dialogue session with Asako Nagai,
Managing Director at BSR

To strengthen the effectiveness of our human rights initiatives across the Mitsubishi Electric Group, we actively engage in dialogue with experts and human rights NGOs.
In June 2025, we invited Ms. Asako Nagai, Managing Director at BSR (Business for Social Responsibility), to provide advice on our Group’s human rights initiatives.  

●Internal Engagement

Workshops for Employees on Addressing Social Challenges

Group discussion on addressing social challenges through one’s own job

Group discussion on addressing social challenges through one’s own job

GIST* project, which aims to create and enhance new businesses to solve social challenges, has been organizing workshops for the Mitsubishi Electric Group’s employees. In each workshop, instructors present the global situation of the climate crisis, the need for each company to take action to address the challenge, and the initiatives driven by the Mitsubishi Electric Group. Participants then reflect on the present situation and actively discuss what they will do.
From October 2024 to June 2025, approximately 2,900 employees—mainly from manufacturing sites —have taken part. The participants shared the following feedback: “I feel more motivated to do my own job, knowing that it contributes to carbon neutrality,” “I’ve come to appreciate the importance of open dialogue both internal and external to the company,” and “I’ve started discussing environmental issues with my family.” These responses point to a meaningful shift in employee awareness and behavior regarding sustainability and social challenges.
* Global Initiative for Sustainable Technology